This Privacy Policy describes how Forcym / Nevada Home Energy LLC (“we,” “our,” or “us”) collects, uses, protects, and shares your personal information when you visit our website (forcym.com) or use our services. By using our website or submitting your information, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you request a quote, schedule an inspection, or contact us. This information may include:

• Personal Identifiers: First and last name.
• Contact Information: Phone number and email address.
• Property Details: Home address, roof type, age of the roof, and specific damage situations (e.g., leaks, storm damage).
• Technical Data: IP address, browser type, device information, and interaction data collected automatically via cookies and tracking technologies (like Google Analytics).

2. How We Use Your Information

The information we collect is used strictly for business purposes to provide you with the best possible service. We use your data to:

• Schedule and conduct free on-site roof or HVAC inspections.
• Provide accurate estimates, quotes, and technical documentation for your projects or insurance claims.
• Communicate with you regarding your project, appointments, and service updates.
• Improve our website, marketing efforts, and user experience.

3. TCPA Compliance & SMS Messaging Consent

By submitting your phone number through our website forms or quizzes, you provide your explicit consent to receive communications from Forcym / Nevada Home Energy LLC. This includes:

• Phone Calls & SMS: You consent to receive informational and promotional phone calls and text messages (SMS) at the number provided. These may be sent using an automated telephone dialing system (ATDS) or artificial/prerecorded voices.
• Opt-In Condition: Consent to receive these communications is not a condition of purchasing any property, goods, or services.
• Message Rates: Standard message and data rates may apply depending on your mobile carrier.
• Opt-Out (Revoking Consent): You can opt-out of receiving SMS messages at any time by replying “STOP” to any text message you receive from us. If you need assistance, reply “HELP” or contact us directly.

4. Information Sharing and Disclosure

We do not sell, rent, or lease your personal information to third-party list brokers. We value your privacy and only share your information in the following limited circumstances:

• Service Providers: We may share your data with trusted third-party platforms that help us operate our business (e.g., CRM systems like GoHighLevel, secure cloud storage, and communication platforms) solely for the purpose of serving you.
• Legal Obligations: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).

5. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar tracking technologies (such as Google Analytics 4 and Google Ads tags) to analyze website traffic, optimize marketing campaigns, and understand where our leads originate. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, some portions of our website may not function properly without them.

6. Nevada Privacy Rights (NPICICA)

Under Nevada law (NRS 603A), Nevada residents have the right to submit a verified request directing a website operator not to sell any “covered information” the operator has collected or will collect about the consumer. Forcym / Nevada Home Energy LLC does not sell your covered information. However, if you are a Nevada resident and wish to submit a formal request regarding your data, please contact us using the information below.

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security over the internet.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, your data, or wish to opt-out of communications, please contact us:

Forcym / Nevada Home Energy LLC
Nevada License: C-15A #0093533 | C-21 #0094178 | C-8 #0093231
Phone: 702-749-4939
Website: forcym.com